Refund Policy of Curate Scope Career Academy
1. PRODUCTS AND GOODS
A. DIGITAL PRODUCTS
You have 30-days from the date of purchase to request a refund. If received on or before the 30th day, you will receive a full refund. If the request is received on or after the 31st day of purchase, no refund will be issued.
B. PHYSICAL PRODUCTS
You have 30-days from the date of purchase to request a refund and return an item. If the request is received on or before the 30th day and the item is postmarked within 3 days of the request, you will receive a full refund; otherwise, no refund will be issued. This section of the policy does not apply to any other country than India.
C. ALL NON-DIGITAL PRODUCTS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and notify you of the status (approval or rejection) of your refund.
If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.
D. LATE OR MISSING REFUNDS
If you returned a digital or physical product please allow up to two weeks for your charge to be refunded.
If after two weeks you do not see your refund appear, please first call your bank or credit card to confirm whether it is pending.
If the bank or credit card does not see your refund pending and you still have not received your refund after two weeks, please contact Rahul Guha directly at: rahulguha@curatescop.com
E. EXCHANGES
We do our best to ensure you receive undamaged products. If, however, you have received an item that is defective or was damaged prior to arrival, we will promptly exchange it upon notification for an identical product. If this occurs, please send us an email at: query@curatescope.com and instructions will be provided for returning the defective or damaged merchandise.
2. EVENTS AND SERVICES
A. EVENTS
Please refer to the specific event’s webpage you are enrolled in for cancellation and refund information. If you are unsure how to access that, please contact us at: info@curatescope.com
B. COACHING
Please refer to your coaching agreement for cancellation and refund information.